Why Reviews and Feedback Matter in Home Security Installations

At First Born Son Home Services, we haven’t posted a blog in a little while—but with recent activity installing doorbell cameras, security cameras, and smart home security systems, now felt like the perfect time to talk about something that matters deeply to us: reviews and client feedback.

In the home security industry, reviews aren’t just about visibility or rankings. They’re about trust, accountability, and results. To us, a review is acknowledgement that a system was installed correctly, thoughtfully, and with the homeowner’s real-world needs in mind.

Real-World Results From Doorbell Camera Installations

Over the past few months, we’ve helped homeowners install video doorbells and security cameras for a wide range of reasons—from general peace of mind to addressing repeated nuisance activity.

Recently, after installing new doorbell cameras for a client, we received the following feedback:

“Well, I wasn’t going to pester you but this is a win!! Our doorbell delinquents came up our driveway and were just at the corner of our garage. Rick watched them point at our front door and then leave. I saw them at our back door looking at the doorbell. They gave up and ran across the park and doorbelled the people over there. A big win for our new doorbell cams!! Thank you again for all your help!!”

This is exactly what properly installed security cameras are meant to do:

deter unwanted behavior before it becomes a problem.

No confrontation. No escalation. Just awareness and deterrence.

Why Feedback Matters—Even When It’s Private

Not every client leaves a public Google review—and that’s completely understandable. Privacy matters. Some situations are sensitive. Others simply prefer to keep things quiet.

That said, whether feedback comes in the form of a review, a message, or a quick follow-up note, it’s incredibly meaningful. It confirms that our approach—helping homeowners choose the right security equipment, placing cameras correctly, and ensuring clients understand how to use their systems—is working.

Security Is More Than Just Cameras

Effective home security isn’t just about mounting devices. It’s about:

• Strategic camera placement

• Reliable equipment selection

• Clear visibility and deterrence

• Education and support after installation

When a system performs exactly as intended and helps prevent an issue before it happens, that’s a win—for our clients and for us.

Thank You for the Trust

To everyone who has taken the time to leave a review, share feedback, or recommend us to a neighbour—thank you. Your trust and acknowledgement mean more than you know.

If you’re considering home security cameras, video doorbells, or smart home security solutions, and want guidance tailored to your home and situation, we’re always happy to help.

— First Born Son Home Services